Legal
Privacy Policy
Your privacy and discretion are central to how Istanbul Limousine operates. This policy explains what information we collect and how we protect it.
Information we collect
When you make a booking we collect the information necessary to provide the service: your name, contact details (phone, email), pickup and drop-off locations, flight details and any special requirements such as child seats. Payment details are processed securely and never stored on our systems.
How we use your information
Your information is used solely to operate your booking — confirming reservations, tracking flights, dispatching drivers and contacting you about your service. With your consent, we may occasionally inform you about our services. We never sell or share your data with third parties for marketing purposes.
Data retention
Booking records are kept only as long as required for operational and legal purposes. You may request deletion of your personal data at any time by contacting us.
Discretion and confidentiality
Discretion is fundamental to our service. All passenger information — identities, itineraries and destinations — is treated as strictly confidential by our staff and chauffeurs.
Cookies
Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.
Your rights
You have the right to access, correct or delete the personal information we hold about you. To exercise these rights, contact us at info@istanbul-limousine.com.
Contact
For any privacy-related questions, contact us at info@istanbul-limousine.com or by phone. This policy may be updated from time to time; the latest version is always published on this page.